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	<title>Comments on: On Advocating for Users</title>
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	<description>Interface Design &#38; UX by Joshua Porter</description>
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		<title>By: Mike McDerment &#124; 2ndSite</title>
		<link>http://bokardo.com/archives/on-advocating-for-users/#comment-3878</link>
		<dc:creator>Mike McDerment &#124; 2ndSite</dc:creator>
		<pubDate>Wed, 08 Feb 2006 19:36:32 +0000</pubDate>
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		<description>This seems to be a hotter and hotter point of view.  Here is a user comment on a blog we just started last week:

&lt;a&gt; Does Product Quality Finally Matter Most?&lt;/a&gt;

That person out of the blue started hitting on it.

For what it is worth I wrote a lenthy piece I called, &quot;From the Web 2.0 Trenches: How to Build a Real Business&quot; that was basically dedicated to the topic of customer service in web services.  It has received quite a bit of traffic over the past couple of months.  You can find it here if you are interested:

&lt;a href=&quot;http://www.michaelmcderment.com/article/Web2ChroniclesVolumeOne.html&quot; title=&quot;From the Web 2.0 Trenchs&quot; rel=&quot;nofollow&quot;&gt;From the Web 2.0 Trenchs...&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>This seems to be a hotter and hotter point of view.  Here is a user comment on a blog we just started last week:</p>
<p><a> Does Product Quality Finally Matter Most?</a></p>
<p>That person out of the blue started hitting on it.</p>
<p>For what it is worth I wrote a lenthy piece I called, &#8220;From the Web 2.0 Trenches: How to Build a Real Business&#8221; that was basically dedicated to the topic of customer service in web services.  It has received quite a bit of traffic over the past couple of months.  You can find it here if you are interested:</p>
<p><a href="http://www.michaelmcderment.com/article/Web2ChroniclesVolumeOne.html" title="From the Web 2.0 Trenchs" rel="nofollow">From the Web 2.0 Trenchs&#8230;</a></p>
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