Comments on: Usage Lifecycle: What are your user’s exit points? http://bokardo.com/archives/usage-lifecycle-what-are-your-users-exit-points/ A Blog about Social Web Design Fri, 19 Feb 2010 06:52:26 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Priyanka D http://bokardo.com/archives/usage-lifecycle-what-are-your-users-exit-points/comment-page-1/#comment-288263 Priyanka D Thu, 11 Jun 2009 08:13:31 +0000 http://bokardo.com/?p=1196#comment-288263 companies should listen to existing users and also from users who are leaving especially the loyal ones. Analysing the exit points seem a good organized way of going about listening to the latter. companies should listen to existing users and also from users who are leaving especially the loyal ones.
Analysing the exit points seem a good organized way of going about listening to the latter.

]]> By: Christina Sponias http://bokardo.com/archives/usage-lifecycle-what-are-your-users-exit-points/comment-page-1/#comment-288252 Christina Sponias Thu, 11 Jun 2009 01:19:34 +0000 http://bokardo.com/?p=1196#comment-288252 Your articles are always very interesting, Joshua! While observing the statistics at Google Analytics I always wondered why many of the visitors who come to my sites using search engines leave so quickly. I modified my main site’s home page including a text that is a summary about my work and the benefits one has with it, and this detail is making many of these visitors stay longer there. I remembered this problem after reading your article today. What makes them leave? There are so many interesting things they could find in the site if they would open a tab from the menu, read more, click the banners, etc… So, what is working as an exit point for many of these visitors? We have to discover the exit points! This is a very interesting definition; it organizes our thoughts and actions: we only have to discover which the exits points are, and change their functionalism. Your articles are always very interesting, Joshua!

While observing the statistics at Google Analytics I always wondered why many of the visitors who come to my sites using search engines leave so quickly.

I modified my main site’s home page including a text that is a summary about my work and the benefits one has with it, and this detail is making many of these visitors stay longer there. I remembered this problem after reading your article today.

What makes them leave? There are so many interesting things they could find in the site if they would open a tab from the menu, read more, click the banners, etc… So, what is working as an exit point for many of these visitors?

We have to discover the exit points! This is a very interesting definition; it organizes our thoughts and actions: we only have to discover which the exits points are, and change their functionalism.

]]> By: Scott http://bokardo.com/archives/usage-lifecycle-what-are-your-users-exit-points/comment-page-1/#comment-288223 Scott Wed, 10 Jun 2009 14:32:17 +0000 http://bokardo.com/?p=1196#comment-288223 Do you have any recommendations on how to track or research what a project/applications exit points are? Observed user testing comes to mind, but is there a more organic way to get this feedback from users, or some other approach that you'd recommend? Do you have any recommendations on how to track or research what a project/applications exit points are?

Observed user testing comes to mind, but is there a more organic way to get this feedback from users, or some other approach that you’d recommend?

]]> By: Jason Grant http://bokardo.com/archives/usage-lifecycle-what-are-your-users-exit-points/comment-page-1/#comment-288220 Jason Grant Wed, 10 Jun 2009 14:02:29 +0000 http://bokardo.com/?p=1196#comment-288220 Interesting angle of discussion here. Never considered this aspect so will bare it in mind for future development and analysis. Interesting angle of discussion here. Never considered this aspect so will bare it in mind for future development and analysis.

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