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	<title>Comments on: What Malcolm Gladwell&#8217;s book Outliers can teach us about interface design</title>
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	<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/</link>
	<description>Interface Design &#38; UX by Joshua Porter</description>
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		<title>By: Celeste Merryman</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-279649</link>
		<dc:creator>Celeste Merryman</dc:creator>
		<pubDate>Wed, 28 Jan 2009 00:34:32 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-279649</guid>
		<description>@ Josh - Thanks for connecting the dotted lines. I like Gladwells&#039; books (and currently reading Outliers, not to ch 7 yet) and I love the theories he puts out there, like the birthdays, right time right place. But I also feel that sometimes he lacks real evidence.  I try to frame his books as his sharing his observations with us. So, I note them and make observations as a go through my life.  I really enjoy reading his thoughts; breaks me out of my box.</description>
		<content:encoded><![CDATA[<p>@ Josh &#8211; Thanks for connecting the dotted lines. I like Gladwells&#8217; books (and currently reading Outliers, not to ch 7 yet) and I love the theories he puts out there, like the birthdays, right time right place. But I also feel that sometimes he lacks real evidence.  I try to frame his books as his sharing his observations with us. So, I note them and make observations as a go through my life.  I really enjoy reading his thoughts; breaks me out of my box.</p>
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		<title>By: DesignNotes by Michael Surtees &#187; Blog Archive &#187; My News Flow on Flight 1549</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-278827</link>
		<dc:creator>DesignNotes by Michael Surtees &#187; Blog Archive &#187; My News Flow on Flight 1549</dc:creator>
		<pubDate>Mon, 19 Jan 2009 12:01:44 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-278827</guid>
		<description>[...] lunch with a couple friends talking about plane crashes that Gladwell talks about in his book the Outliers. While I don&#8217;t think his theory works within the context of the Hudson River landing, the [...]</description>
		<content:encoded><![CDATA[<p>[...] lunch with a couple friends talking about plane crashes that Gladwell talks about in his book the Outliers. While I don&#8217;t think his theory works within the context of the Hudson River landing, the [...]</p>
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		<title>By: Dave Burke - Everyman Links for January 12, 2009</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-278395</link>
		<dc:creator>Dave Burke - Everyman Links for January 12, 2009</dc:creator>
		<pubDate>Tue, 13 Jan 2009 06:01:56 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-278395</guid>
		<description>[...] superbly-written blog post. Joshua Porterâ€™s â€œWhat Malcolm Gladwellâ€™s book Outliers can teach us about interface designâ€ is one of the most well-written, interesting blog posts I read in a long time.&#160; If you donâ€™t [...]</description>
		<content:encoded><![CDATA[<p>[...] superbly-written blog post. Joshua Porterâ€™s â€œWhat Malcolm Gladwellâ€™s book Outliers can teach us about interface designâ€ is one of the most well-written, interesting blog posts I read in a long time.&nbsp; If you donâ€™t [...]</p>
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		<title>By: Catavino Internet Marketing - Links from around the web for the week of January 10, 2009</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-278179</link>
		<dc:creator>Catavino Internet Marketing - Links from around the web for the week of January 10, 2009</dc:creator>
		<pubDate>Sat, 10 Jan 2009 23:09:01 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-278179</guid>
		<description>[...] What Malcolm Gladwellâ€™s book Outliers can teach us about interface design - January 5, 2009 [...]</description>
		<content:encoded><![CDATA[<p>[...] What Malcolm Gladwellâ€™s book Outliers can teach us about interface design &#8211; January 5, 2009 [...]</p>
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		<title>By: &#187; Air Traffic ATC-News.com: Air Traffic Control News - Updated (almost) Every Day!</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277895</link>
		<dc:creator>&#187; Air Traffic ATC-News.com: Air Traffic Control News - Updated (almost) Every Day!</dc:creator>
		<pubDate>Wed, 07 Jan 2009 22:02:55 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277895</guid>
		<description>[...] I became a fan of Gladwell, as many people have, from reading his first book: The Tipping Point .What Malcolm Gladwell&#8217;s book Outliers can teach us about interface design [...]</description>
		<content:encoded><![CDATA[<p>[...] I became a fan of Gladwell, as many people have, from reading his first book: The Tipping Point .What Malcolm Gladwell&#8217;s book Outliers can teach us about interface design [...]</p>
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		<title>By: bitÃ¡cora sortega &#187; Malcolm Gladwell, outliers y el diseÃ±o de interfaces</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277788</link>
		<dc:creator>bitÃ¡cora sortega &#187; Malcolm Gladwell, outliers y el diseÃ±o de interfaces</dc:creator>
		<pubDate>Wed, 07 Jan 2009 00:38:08 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277788</guid>
		<description>[...] de uno de los capÃ­tulos de este libro (Chapter 7: The Ethnic History of Plane Crashes), algunas interesantes recomendaciones relacionadas con el diseÃ±o de interfaces. Se centra en un problema de seguridad aÃ©rea, expuesto por Gladwell, para concluir con cuatro [...]</description>
		<content:encoded><![CDATA[<p>[...] de uno de los capÃ­tulos de este libro (Chapter 7: The Ethnic History of Plane Crashes), algunas interesantes recomendaciones relacionadas con el diseÃ±o de interfaces. Se centra en un problema de seguridad aÃ©rea, expuesto por Gladwell, para concluir con cuatro [...]</p>
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		<title>By: Phoebe</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277757</link>
		<dc:creator>Phoebe</dc:creator>
		<pubDate>Tue, 06 Jan 2009 19:29:10 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277757</guid>
		<description>This is a nice example of how a familiar issue presented in a new way can offer new insight.</description>
		<content:encoded><![CDATA[<p>This is a nice example of how a familiar issue presented in a new way can offer new insight.</p>
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		<title>By: Josh</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277754</link>
		<dc:creator>Josh</dc:creator>
		<pubDate>Tue, 06 Jan 2009 19:19:03 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277754</guid>
		<description>@Ian, thanks!</description>
		<content:encoded><![CDATA[<p>@Ian, thanks!</p>
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		<title>By: Josh</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277741</link>
		<dc:creator>Josh</dc:creator>
		<pubDate>Tue, 06 Jan 2009 17:02:06 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277741</guid>
		<description>@Sarah - thanks for the great quote! It makes the connection between obvious and informed...</description>
		<content:encoded><![CDATA[<p>@Sarah &#8211; thanks for the great quote! It makes the connection between obvious and informed&#8230;</p>
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		<title>By: Josh</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277740</link>
		<dc:creator>Josh</dc:creator>
		<pubDate>Tue, 06 Jan 2009 17:01:06 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277740</guid>
		<description>@Piero - thanks for clarifying...does this effective set of knowledge exist anywhere on the web where people can link to it?</description>
		<content:encoded><![CDATA[<p>@Piero &#8211; thanks for clarifying&#8230;does this effective set of knowledge exist anywhere on the web where people can link to it?</p>
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		<title>By: Piero Rivizzigno</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277732</link>
		<dc:creator>Piero Rivizzigno</dc:creator>
		<pubDate>Tue, 06 Jan 2009 15:54:24 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277732</guid>
		<description>Josh, sorry for not making myself clear. 

Obviously you can write about  what you want, whenever you want  and about what you think is relevant. At the same time this  stament  holds also for the people who reads your stuff.

My point it is quite simple: there is a wealth of work and accomplishment already available on the subject you brought up in your post, and this material has been already worked out in the  context of the technology usage. It could be just more effective for everybody not  to start from the scratch leveraging the already existing knowledge.</description>
		<content:encoded><![CDATA[<p>Josh, sorry for not making myself clear. </p>
<p>Obviously you can write about  what you want, whenever you want  and about what you think is relevant. At the same time this  stament  holds also for the people who reads your stuff.</p>
<p>My point it is quite simple: there is a wealth of work and accomplishment already available on the subject you brought up in your post, and this material has been already worked out in the  context of the technology usage. It could be just more effective for everybody not  to start from the scratch leveraging the already existing knowledge.</p>
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		<title>By: Sarah Bourne</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277719</link>
		<dc:creator>Sarah Bourne</dc:creator>
		<pubDate>Tue, 06 Jan 2009 15:04:55 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277719</guid>
		<description>Josh, very nice mapping of concepts in Outliers to practical concern in UI design.

One of my first bosses used to say, &quot;Nothing is obvious to the uninformed.&quot; I&#039;ve found it worth remembering for any number of circumstances. But it&#039;s not always that easy to catch yourself using jargon or insider conventions!</description>
		<content:encoded><![CDATA[<p>Josh, very nice mapping of concepts in Outliers to practical concern in UI design.</p>
<p>One of my first bosses used to say, &#8220;Nothing is obvious to the uninformed.&#8221; I&#8217;ve found it worth remembering for any number of circumstances. But it&#8217;s not always that easy to catch yourself using jargon or insider conventions!</p>
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		<title>By: Outliers: Book Review at Mark Needham</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277706</link>
		<dc:creator>Outliers: Book Review at Mark Needham</dc:creator>
		<pubDate>Tue, 06 Jan 2009 13:24:14 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277706</guid>
		<description>[...] are a few other reviews of the book that I found quite interesting to read. Each review approaches the book [...]</description>
		<content:encoded><![CDATA[<p>[...] are a few other reviews of the book that I found quite interesting to read. Each review approaches the book [...]</p>
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		<title>By: Josh</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277702</link>
		<dc:creator>Josh</dc:creator>
		<pubDate>Tue, 06 Jan 2009 13:01:51 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277702</guid>
		<description>@Piero - Like @Charlie, I&#039;m not sure I follow your argument. Are you saying that I (and presumably Gladwell) should not write a discussion on this interesting topic because some dude wrote a book in 1995 about similar issues? 

That said, I very much take your comment to heart that the interaction design community could learn a lot from existing research/books. While I have never heard of the book you mention, I&#039;m definitely going to go find a copy. 

But you must realize that there is a gigantic gulf between the everyday lives of practicing interface designers and the academic world where folks can discuss this stuff on a high level. Part of what I hope my blog is about is a chance at bridging that divide...so while I haven&#039;t read all the relevant books out there (who has?) I&#039;m still going to write what I see as helpful content.

And, to the point about culture...I never said that I agree with Gladwell&#039;s assessment...in fact that&#039;s not even important for this post.</description>
		<content:encoded><![CDATA[<p>@Piero &#8211; Like @Charlie, I&#8217;m not sure I follow your argument. Are you saying that I (and presumably Gladwell) should not write a discussion on this interesting topic because some dude wrote a book in 1995 about similar issues? </p>
<p>That said, I very much take your comment to heart that the interaction design community could learn a lot from existing research/books. While I have never heard of the book you mention, I&#8217;m definitely going to go find a copy. </p>
<p>But you must realize that there is a gigantic gulf between the everyday lives of practicing interface designers and the academic world where folks can discuss this stuff on a high level. Part of what I hope my blog is about is a chance at bridging that divide&#8230;so while I haven&#8217;t read all the relevant books out there (who has?) I&#8217;m still going to write what I see as helpful content.</p>
<p>And, to the point about culture&#8230;I never said that I agree with Gladwell&#8217;s assessment&#8230;in fact that&#8217;s not even important for this post.</p>
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		<title>By: Charlie Park</title>
		<link>http://bokardo.com/archives/what-malcolm-gladwells-book-outliers-can-teach-us-about-interface-design/#comment-277700</link>
		<dc:creator>Charlie Park</dc:creator>
		<pubDate>Tue, 06 Jan 2009 12:47:23 +0000</pubDate>
		<guid isPermaLink="false">http://bokardo.com/?p=883#comment-277700</guid>
		<description>Piero -

I&#039;m not clear on your argument. &lt;strong&gt;Joshua writes about good design.&lt;/strong&gt; His use of the Flight 052 anecdote wasn&#039;t meant a pro-American screed, or a comprehensive look at high-intensity communication breakdowns, or how technology disables clear communication. He was making four points:
1. Say the obvious.
2. Use the right terminology.
3. Be clear about what you want.
4. Order information correctly, with the right emphasis.

I don&#039;t see how that shows &#8212; in any way &#8212; a &quot;lack of knowledge&quot; about good design. I&#039;m sure Joshua (and the rest of the readers here) appreciate your references to the other books on the topic of communications breakdowns, and I hope that people who are interested in the subject will follow up with those. But pairing the references with a suggestion that Joshua&#039;s arguments were faulty, misleading, or incomplete, or that he shows a &quot;lack of knoweldge&quot; about his subject (design) does little to persuade me that I should bother reading those books.</description>
		<content:encoded><![CDATA[<p>Piero -</p>
<p>I&#8217;m not clear on your argument. <strong>Joshua writes about good design.</strong> His use of the Flight 052 anecdote wasn&#8217;t meant a pro-American screed, or a comprehensive look at high-intensity communication breakdowns, or how technology disables clear communication. He was making four points:<br />
1. Say the obvious.<br />
2. Use the right terminology.<br />
3. Be clear about what you want.<br />
4. Order information correctly, with the right emphasis.</p>
<p>I don&#8217;t see how that shows &mdash; in any way &mdash; a &#8220;lack of knowledge&#8221; about good design. I&#8217;m sure Joshua (and the rest of the readers here) appreciate your references to the other books on the topic of communications breakdowns, and I hope that people who are interested in the subject will follow up with those. But pairing the references with a suggestion that Joshua&#8217;s arguments were faulty, misleading, or incomplete, or that he shows a &#8220;lack of knoweldge&#8221; about his subject (design) does little to persuade me that I should bother reading those books.</p>
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