Knemeyer Controlled in Response

Dirk Knemeyer has written a thoughtful article Beyond the pixels: consider the entire experience in response to my recent post: Give up Control or You’ll Lose it Forever: Experience Designers Beware – Web 2.0 Interfaces Change Everything. My post, of course, was in response to a conversation that Dirk and I had in the comments section of an article he recently wrote on Digital Web: Completely Rethinking the Web.

I see the issue of control as crucial in the current landscape of design. There is a constant struggle between designers controlling their content and users using technology (RSS) to wrest control themselves. I don’t think that Dirk and I are necessarily disagreeing here: this issue may always exist. What I think is in question is the point at which designers can/should control their designs, and the point at which users have control…