Apple Making Huge Social Software Push?

by Joshua Porter  |   40 Comments

Update Added several points about upcoming Leopard features.

Several recent Apple developments suggest that the company is ramping up for a huge push of social features in its software:

Wiki Server

A wiki server? Yes, a wiki server. From the preview site:

“Leopard Server includes a Wiki Server to make it easy for teams to create and distribute information through their own shared Intranet website. For the first time, all members of a workgroup can easily create or edit content right from their browser. With a few clicks, or by dragging and dropping, they can upload files and images, track changes, assign keywords, hyper-link pages, view and contribute to shared calendars and blogs, and search for content on the group Intranet.”

This is huge news. This will allow teams to collaborate using wikis, blogs, calendars…all those new social tools we wonder how we could live without.

iCal Calendar Sharing

Apple will add CalDev support to iCal in Leopard, so that multiple people can not only view others’ calendars, but edit them as well. You’ll be able to schedule meetings for groups, access other’s public availability, and schedule things automatically.

In addition, this page hints that there will be an event dropbox in Leopard Server which allows people to share documents surrounding an event. I’m not sure why Steve Jobs didn’t talk about this stuff at the keynote, because this is a great social feature.

iChat Screen Sharing

In Leopard you’ll be able to share iChat screens with other people, which means that you both have control of the screen at the same time. I’m not sure how this actually works, it sounds like it could get hairy at times, but it could potentially allow for a new level of collaboration over the Web. I can imagine using it a lot with my parents, who aren’t familiar with all the little interface subtleties of iTunes and iPhoto.

In addition, in Leopard you can enter presentation mode in iChat, which allows you to present from an application while chatting. That sounds really cool, especially if you happen to need to talk to a room full of folks at least one of whom has a Mac.

iTunes Social Features Survey

According to MacShrine, Apple recently sent out a survey asking for information on the following details:

  • The ability to view a friend’s wish list, with permission
  • The ability to view what a friend is currently listening to, with permission
  • The ability to view a friend’s playlist, with permission
  • The ability to view a friend’s recent purchases, with permission
  • The ability to view a friend’s favorite artists, with permission

The details of the survey are nowhere to be found (so it may just be a rumor), but the need for these types of features is clear. People learn about new music from their friends, and iTunes needs to reflect that. Apple’s recommendation system lags way behind those of Last.fm and Pandora, whose services make it easy to discover new music and connect with others. By allowing people to see what their friends are playing (and not just those people on the local network), Apple will do some sorely-needed catching up.

Teams in Leopard Server

Apple is planning on adding a teams feature to next year’s release of Leopard Server. Teams let people set up ad hoc social networks that share calendars, wikis, blogs, and other tools. (You can see a group calendar in this screenshot). In an Apple developer’s own words:

“Teams is a revolutionary new way for people to work together. Teams lets people share contacts, resources, information and communicate more effectively—as a team.

With Teams, groups receive their own website–an online Wiki Server– listing the latest news, upcoming events and providing people access to online documents. This Wiki-powered website makes it easy for people within the group to create and edit web page content, hyperlink and crosslink between page and maintain history of all past changes. In addition, this group website provides web-based access to a shared group calendar, and a blog communication and podcasting.”

What Apple Already Has

In Tiger Server, Apple already has an iChat server collaboration suite that it dubs “collaboration services”. It supports the Jabber protocol, enabling folks on other platforms to play, too.

Folks using iTunes and iPhoto will know about music and photo sharing, a very simple yet powerful social feature.

Signs of a Larger Trend?

Though I don’t consider myself an Apple-groupie (I’ve only been to 1 store opening), I do see a clear trend here. Combine the above items coming with Leopard, the existing collaboration features in Tiger, the sharing features of iTunes and iPhoto, and it’s clear that Apple is making a strong push into the social realm. They aim to enable social connections on many levels.

Tools for Communicating

Notice that all of these features are about enabling communication as much as they are about creating content. It’s about getting the right information to the right person at the right time through interaction with their friends and associates. That’s how we do things out here in meatspace, so that’s how we’ll do things in cyberspace as well.

I think this is good news for Apple. As the proliferation of telephones, cellphones, chat software, blogs, and social networking sites have shown, there seems to be a market for this social software stuff…

Comments ( 40 Responses so far )

1.  Adam Darowski on August 14th, 2006 (Comment) #

I’ll admit that I pretty much AM an Apple groupie, but one thing worries me. I’d LOVE to see Apple get into more social tools, but I really hope they make them operate well with other established online tools. If they try to make their products exist on an island (as they have been known to do in the past), the social aspects will fail.

There are tools out there to export your iPhotos to Flickr and other photo-sharing sites. This type of functionality needs to be seamless. For example, what if somebody already has a last.fm account? Any need to use iTunes’ tools? Can the two work well together?

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2.  Servaas on August 15th, 2006 (Comment) #

Nice. As a web2.0 fan as well as an apple fan, that’s good news. I think WIKI’s in general are an early form of Web 2.0 software - I wonder which one apple provides.

3.  karl on August 15th, 2006 (Comment) #

What is being social? What does it imply? What we call right now the social web services is not social? Stay with me a bit.

I think, it’s great to see this collaborative application. What do they do most of the time? They create clubs, they centralized data. They create islands. Which is great but miss a big part of what a social network is.

A social network is a P2P network with aggregation nodes.

There is a notion of opacity which is ruled by P2P connections. Not only a me, family, friend and the rest of the world. This is a very poor granularity.

What I mean is that to really have a social web service, there is a need to have P2P built-in architecture.

For example, Flickr. Saving photos on their Web site should be an option, the sharing of images, the tools they are offering is great, but should empower you in your independence, not capture your data and your social network. Sharing photos with individual granularity of ACLs.

So yes it’s cool to see these software arriving on the macintosh, but it doesn’t make it more social, it ease collaboration in a centralized way.

4.  Josh on August 15th, 2006 (Comment) #

“A social network is a P2P network with aggregation nodes.”

Karl, I’m not sure I follow. Could you elaborate? I think you’re onto something, I’m just not sure what it is yet.

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6.  Sholom Sandalow on August 15th, 2006 (Comment) #

They aim to enable social connections on many levels.

PC, and Desktop software makers have to think social collaboration in their product development, or get left behind by web 2.0 developers competing in that same space.

7.  Allen on August 15th, 2006 (Comment) #

I have taken a different look at the news focusing on what this news means to the industry… check it out here:
http://www.centernetworks.com/apple-microsoft-entering-social-networking“>

8.  will. on August 15th, 2006 (Comment) #

I interpret Karl’s comments by stating that Flickr, and any other Web2.0 site, forces the end users to utilize the site [under the site's own terms] in order to receive and share the user-generated content.

With the flickr example, if I post a bunch of photos from a party on there, sure my friends and others can view them in a nice gallery. But what if my friends wants to download all of them ?! What if he wants to download most of them ? He can’t just click on check boxes that will easily download the pictures.

Another example is youtube not giving users the option of downloading the videos (although there are ways around it).

The reasons for all of this, though, is that web2.0 networks are businesses: they generate profit to remain.
If the user-generated content becomes too independent from web2.0 network, there’s less dependency on the users to patronize the company (since web2.0 is still in its infancy, there’s not too many that have users paying for the services) and users wouldn’t have incentive to become loyal customers to a web2.0 service (since their content
isn’t ‘trapped’ on one network).

Interesting take on it, Karl.

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9.  Mayuresh on August 16th, 2006 (Comment) #

I received an invitation to participate in the survey you mention and I can confirm that those questions were asked.

M

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10.  mathew baldwin on August 17th, 2006 (Comment) #

Personally, I think the coolest one in the line-up is the Podcast Producer. I think it’s because I imagine how a traditional web hosting company could take that product and turn it into a hosted offering. Granted, we don’t know too much about it, but it’s still a possibility. If hosting companies can take products from MS like Sharepoint and make it a hosted offering, why not products from Apple?

-matt

11.  Allen on August 19th, 2006 (Comment) #

corrected link (sorry!)

I have taken a different look at the news focusing on what this news means to the industry… check it out here:
http://www.centernetworks.com/apple-microsoft-entering-social-networking

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12.  Jason Martinez on August 21st, 2006 (Comment) #

I think Apple could be the company that gets the social systems more right than anyone has yet. The key is to analyze how people socialize as a whole. How we move and act as a culture, at least the fundamental aspects can be seen any every microcosm of human actions. Sub-cultures, any group of people there are the same sets of personas, and acting upon what those need & want is what many social apps are missing. The classic social personas need the tools to acheive their classic type goals.

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13.  markdrasutis on November 9th, 2006 (Comment) #

In reference to your comment on Apple having to catch up with the likes of Last.fm and Pandora, the launch of iLike.com increases that pressure, as we now have these nimble, agile web application companies hooking into iTunes.

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14.  Qbek on January 18th, 2007 (Comment) #

Seriosanta juredk jais,jndiui.

15.  SCRIPTGATOR on February 4th, 2007 (Comment) #

[…] Bokardo » Apple Making Huge Social Software Push? Slightly superficial piece on the direction Apple is apparently headed with the next version of OS X. Sure it’s social software, but they still seem to think in terms of walled gardens. (tags: Apple Mac osx collaboration socialsoftware software) […]
:)

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16.  gutschein on March 29th, 2007 (Comment) #

Fantastic article covering some points I really needed. Thanks

17.  Partnersuche on June 13th, 2007 (Comment) #

Thanks for very interesting article. btw. I really enjoyed reading all of your posts. It’s interesting to read ideas, and observations from someone else’s point of view… makes you think more. So please keep up the great work. Greetings

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