Attention is not Automation

by Joshua Porter  |   2 Comments  |  shortlink: http://bokardo.com/p/95

Steve Gillmor, creator of Attention.xml and one of the leading thinkers on Attention in general, gives us this post on many things, including the importance of APIs as well as the following quote: “Attention is not automation; it’s the aggregation of gestures that model our instincts, hopes, and ethics.”.

This could be the most important quote about attention that I’ve seen yet, and I think that the automation/aggregation distinction is one we’ll be dealing with a whole lot more in Web 2.0.

When thinking about the scary topic of automating human behavior, think about what we do when we do contextual inquiry, going out into the world and getting into the context of someone else. We sit down, observe them, discover their needs, and use that to inform design. On the Web, we’re aggregating data to do the same thing…and sometimes, just sometimes, it works. Don’t be afraid of it. Just be careful.

Check out my latest project: Make them Care!, a book on designing great sign-up experiences. Get reminded when it's published.

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1.  Cori Schlegel 9:04am, Tue 10th, 2005

Actually (and not to be too picky about it), but Steve’s not the *creator* of Attention.xml. If there was a single person who could be said to be that, it would probably have to be Tantek Çelik of Technorati.

Steve’s maybe, I don’t know, the inspiration? The motive force? Soething like that, anyway….

Nice preview box, by the way….