The Long Tail and Web 2.0

by Joshua Porter  |   September 2nd, 2005  |  shortlink: http://bokardo.com/p/195

Ever since his excellent Long Tail article was published in Wired last November, I’ve been following Chris Anderson’s writing over at the Long Tail blog. It’s becoming an invaluable resource for understanding today’s economics.

The Long Tail is about focusing on the less popular content that previously couldn’t be accessed because of some physical limitation: most often shelf space. The classic examples that Anderson uses are music and books. Book and CD stores can only hold so many albums and books, so the constraint of shelf space hinders their ability to provide an exhaustive selection.

Online, there is no physical constraint like shelf space, so amazon.com can offer a much wider selection than can a physical Barnes & Noble store. Anderson points out: “The average Barnes & Noble carries 130,000 titles. Yet more than half of Amazon’s book sales come from outside its top 130,000 titles.”

Similarly, Web 2.0 is about enabling access to previously unavailable digital content. The constraint involved is political or psychological, or something akin to that.

The way that Web 2.0 enables access is by the creation of APIs on top of databases that were previously siloed for private use only. In other words, companies and organizations have databases in which they keep information. By default, that information is for their use only, as it resides on their network and their computers and they have firewalls protecting it. Some however, put valuable information on a web server and offer it up via a web site, but they only offer their interface for accessing it. However, by putting it on a web server and creating an API so that others can access it, the potential uses of the data, and its value, increase tremendously.

In most cases, Web 2.0 APIs will provide access to all content on one type. So, if a company provides access to mp3 music files, you’ll probably be able to access all of the music (even the disco genre). This is because physical storage is cheap as dirt: hard drives cost nothing nowadays.

I see lots of similarities between the Long Tail and Web 2.0. Both ideas are about improved access to previously unavailable content, both are about showing the whole catalog, and both are ultimately great at enabling user choice. They seem to overlap a lot. If I had to make a marked distinction between them I would say that Web 2.0 is about the access to information while the Long Tail is about the economics of it all.

The end result is that we now have unprecendented access to tons of great content. Drink deep.

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Comments

1.  Alex Barnett 10:15am, Tue 6th, 2005

Thanks for this post Joshua, it is inspired this one:

http://blogs.msdn.com/alexbarn/archive/2005/09/06/461311.aspx

2.  Isabel Walcott 11:37pm, Sun 23rd, 2006

I was looking for comparisons to Web 2.0 and the Long Tail and was happy to find this one. My comment is, “Almost, but not quite.”
“Web 2.0″ is about people connecting more easily, not deeper access to previously-hidden databases. What was unavailable before was a large audience for the personal rants of someone who is not a journalist, the personal photos of someone who’s not a professional, the movie reviews of someone who’s not a paid critic, the videos of someone who is not a filmmaker.
It’s the same concept as the fact that there is now a market for the author who is not a best-seller… just further down the tail.
Before, you could only show your wedding pictures to your relatives and friends. Now, the entire world can see them. And a subset of those viewers are eager to get ideas from you about your dress, flower arrangements, etc. While the captive pre-internet audience may have been bored, there’s a quorum of internet users who are excited.
You get back on track at the end of your post when you describe the effect of “increased choice” from the “whole catalog” of “previously unavailable” material. So true.

This comment has reach blog-post length, so I think I’ll post it on my blog too.

3.  Mike Levin 1:30pm, Mon 12th, 2006

There are more connections between the long tail and Web 2.0. The process of thickening your long tail, or at least moving more and better terms “up” your long tail into the head of the demand curve is known as hittailing. It’s so fundamential to how websites should be managed today that it can almost be thought of as an alternative to buying keywords through Google and Yahoo ad campaigns.

4.  John 6:39pm, Sun 25th, 2007

very goog article and discussion.
Thanks to all!

5.  Orthomol 6:00am, Wed 4th, 2007

@ Mike -
“It’s so fundamential to how websites should be managed today that it can almost be thought of as an alternative to buying keywords through Google and Yahoo ad campaigns. ”

This is the difference from 2.0! But what will happane on web3.0? the .mobi?

6.  rapsli 6:33am, Thu 14th, 2007

Great post. I’m working on this problem in my bachelor project. Very interesting and still a lot to do.
The Problem I see is, to find stuff in the long tail (or dark tail). There is need for better interfaces that help you find stuff without exactely knowing what you are looking for.
If there are inputs I’m very open!