July 19th, 2005
Steve Rubel over at Micropersuasion (a site I pay attention to) has written a letter to Microsoft: Dear Microsoft, I am Dumping You. It’s an interesting read simply because Steve took time out to say this in such a public way. (he’s got a big audience)
His reason for switching is that he’s finding more value in Web 2.0 applications than he is in desktop applications that aren’t part of the Web platform. He mentions Gmail, Flickr, and Backpack. These applications, of course, are web-based and therefore can be run on any machine with a modern browser. And Steve’s browser of choice will be whatever he’s running on his new Powerbook.
Cross-reference this sort of activity with the recent gains by Apple in overall marketshare. They’re up to 4.5% of new computers shipped, which is higher than they’ve been in years. Note, however, that computers shipped only means computers sold, so that the install base is potentially much higher. In other words, percentage of computers used doesn’t depend on computers shipped, it depends on where people actually spend their time. I’ve heard claims that Apple’s installed base might be as high as 16/17%. I mention this because many folks I know that use macs tend to wear them out, using them for 4 or 5 years. My Dad had an original iMac for 5 years before he upgraded…
Regardless of what side of the OS fence you’re on, Steve’s post is really about the Web as Platform. Now that we can do most of our work using web-accessible stores of information, we don’t need to be bound to Outlook, Mail, or Eudora, for example. We simply use whatever interface we desire on top of a web service like Gmail, or even the Gmail web interface itself.
From a pure strategic point of view, this benefits Apple big time. The question becomes, if it doesn’t matter what OS you get, why not get the most stable one that runs on top of the best hardware? Since the OS lock-in is going the way of the Dodo, we’ll all have more choice about which hardware we use. That’s another great benefit of the Web as Platform.
Rubel says, in a final shot to Microsoft: “start embracing the Web as OS”.
And I say: “Amen to that”.
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Bokardo is a blog about interface design for social web sites and applications. I write about recommendation systems, identity, ratings, privacy, comments, profiles, tags, reputation, sharing, as well as the social psychology underlying our motivation to use (or not use) these things. If this sounds interesting to you, grab my RSS Feed. If you want to know more about me, check out my about page.
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Comments ( 2 Responses so far )
1. CM Harrington 10:58am, Tue 19th, 2005
The problems with web apps are manyfold, not the least of which being the total unsuitability for use off-line. Need to work on the train? Well, you’re out of luck. Also, web application interfaces don’t scale. Backpack, for example, while an interesting showcase for AJAX technologies, chokes when you have a very long list, and attempt to re-order that list.
Don’t get me wrong, now that people are exploiting AJAX, we’re seeing *much* better web interfaces and applications, but good luck getting me to switch to a web-mail client (fulltime) or a new web-version of Photoshop/Omni Graffle/etc. anytime soon.
2. Richard MacManus 5:08pm, Tue 19th, 2005
I pretty much use Gmail full-time now, for many uses.
Personally I balance the ‘can’t use offline’ argument with all the issues surrounding using desktop apps on multiple computers. I use a few PCs and I don’t often have a need for offline work, because in this broadband world I’m usually connected.
And I’m not so sure that web apps can’t scale - again with increased broadband and more and more storage, what’s to stop them? Bloglines for instance is very scalable now. As is Gmail, Google Maps, etc.
I would however like a web app version of Photoshop!