September 11th, 2007
The Social Graph and Objects of Sociality
Why our relationships can’t be explained without the objects and experiences that we share.
One of the biggest problems on the Web is joining a new social networking site. To do so means going through the painful effort of creating a profile and adding all of our friends, something we’ve done over and over…at least once for each social networking site we already belong to. This is quickly becoming an issue for everyone who uses social networks.
This problem has led to a flurry of activity, highlighted by LiveJournal creator Brad Fitzpatrick’s missive: Thoughts on the Social Graph, in which he clearly outlines the issues involved as well as some worthy goals to shoot for. Brad’s piece was followed shortly after by the Bill of Rights for Users of the Social Web, which among its rights is the right to allow users to syndicate their own profile and friend data. This, of course, would alleviate the squeaky wheel.

In addition there are countless groups getting together to try and solve this problem. The microformats folks are working on building formats to help with this. The DataSharingSummit is an entire event focused on this and related problems. All of this activity is centered around one idea: that people have a social graph that can be represented in software. In other words, we can recreate our offline relationships online and let everyone know about it by sharing some sort of file or feed.
The major axis of the social graph, as Fitzpatrick points out, is relationships between people, or more simply, a list of friends. My social graph, for example, consists of my friends, colleagues, family, and acquaintances. These people I know to some extent or another, some I talk with daily, some I know only online, and some I would rather not speak to.
At this point we could easily move forward and accept the common notion of social networks: that they are made up only of relationships between people. But for those folks working deeply on these issues another problem soon arises: the realization that there is more to the social graph than just people…there are objects that mediate our relationships as well.
I’ve always been uncomfortable with the word “mediate” because it is not entirely clear what it means. But in this case it means something like this: our relationships with other people are determined in part by the activities and objects we share. This idea has long been known in the world of social psychology, and could have big effects on the utility of the social graph going forward.
For example, our YouTube and MySpace and Flickr friends exist partly in relation to the content that we’ve shared with each other on those sites. Our lifelong friends exist in relation to the things we’ve done together: the places we’ve gone to, the words we’ve spoken, and the movies we’ve seen. It doesn’t make sense to talk about our friends without these mediating objects, and that’s why our social graph must also represent them as well.
This view is explained wonderfully by Jyri Engeström in this post: Why some social network services work and others don’t — Or: the case for object-centered sociality . Engeström argues for an “objects of sociality” view of social networks, where people aren’t the only objects necessary for relationships. Engeström’s post is in turn based on the work of sociology professor Karin Knorr Cetina.
This notion of “objects of sociality” helps explain the success of sites such as YouTube, Flickr, and Netflix. (and, I might add, the slideshow sharing service Slideshare co-created by my friend Rashmi Sinha, whom I first heard the term “objects of sociality” from). What these services have done is to create a system that supports relationships around the objects of videos, photos, and movies, and slideshows. And as I wrote about the other day (What if YouTube was simply lucky?), their success seems based on their ability to make the activities of uploading, viewing, and sharing as painless as possible.
Still, Jyri suggests that most notions of social networks are restricted to people. He says:
“Approaching sociality as object-centered is to suggest that when it becomes easy to create digital instances of the object, the online services for networking on, through, and around that object will emerge too. Social network theory fails to recognise such real-world dynamics because its notion of sociality is limited to just people.”
It’s interesting to note that Facebook, who is at the center of this social graph discussion because of their partially-closed (or partially-open, however you want to look at it) system, asks everyone who adds a friend how you know them. They want to know if you worked with them, if you went to school with them, or if you met them through an acquaintance. These items, the job, the school, and the other friend, are the very objects of sociality that make the relationship work.
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Comments
1. paolo 12:12pm, Tue 11th, 2007
> At this point we could easily move forward and accept the common notion of social networks: that they are made up only of relationships between people.
I would say that an important point often underconsidered is that relationships are directed: I might say “I’m friend of Hillary” and Hillary might not even know of my existence.
> For example, our YouTube friends exist only in relation to the videos that we’ve shared with each other. Our lifelong friends exist only in relation to the things we’ve done together: the places we’ve gone to, the words we’ve spoken, and the movies we’ve seen. It doesn’t make sense to talk about our friends without these mediating objects, and that’s why our social graph must also represent them as well.
My understanding is that this can be called “trust context”, the context in which the social relationship is meaningful.
2. paolo 12:21pm, Tue 11th, 2007
Ops, forgot to write that the fact “relationships are directed” came to my mind because in the picture in this post they aren’t.
In real life, Sarah might not know Joe, or
Sarah might trust Joe and Joe might distrust Sarah.
3. Shai Gluskin 1:09pm, Tue 11th, 2007
I had never read the Jyri E. post. Great stuff.
2 questions: How would you suggest Fitzpatrick and folks incorporate this object-oriented approach in the work they are doing to create a universal profile system?Could you unpack the Facebook experience more? Facebook started with the particular school and the particular workplace being the “object” — and this fits the model well. But how would you explain the incredible success they have had since they totally opened things up? It seems like they have lessened the importance of the object. Yes, there is the “how do you know?” question when you “friend” someone, but it is peripheral to the core functionality.
4. Alex Iskold 3:38pm, Tue 11th, 2007
Good stuff Josh! I agree that we are connected by things and interests and circumstances. The one interesting thing that I noticed when I looked at MySpace is that people just like to connect and talk. So this is yet another vertical, in a sense.
Alex
5. NakedBiff 4:14am, Thu 13th, 2007
> “My understanding is that this can be called “trust contextâ€, the context in which the social relationship is meaningful.”
Paolo hit the nail on the head here – objects, like social relationships, are meaningless without context. While Facebook lets you fill out how you know someone, I’m yet to see if this has any effect whatsoever on the interaction.
6. Rob Clayburn 9:19pm, Fri 14th, 2007
First of all, as usual a great concise post! Defining relationships based on common interest is a fundamental part of human nature and thus should be at the core of a great social network.
What I’d be really interested in exploring is how we, as social network developers, can create a semantic, portable, vendor neutral, format for these complex types of relationships (including the objects that bind the relationships together).
We may already have the start of this with RDF, FOAF, Microformats, etc, but to me (and I’m new to this so I could have missed several tricks!) they lack the inherent flexibility to define arbitrary relationships as described in your post.
Indeed you can see this in the site we run (blobble.net) which uses microformats and (soon) FOAF profiles – whilst they are useful, they seem to lack the ability to describe the relationships our users are creating within the site.
Creating this flexibility is one thing, converting this information into user friendly valuable services will, to me, be one of the most interesting upcoming trends in the next couple of years.
7. msil 12:06am, Thu 20th, 2007
Fans have quite a lot of social objects, including the objects of their fandom in text, images, audio, and video, as well as fan-created objects: fanfiction, fanart, vids, and so on. I think the objects provide something to hang the connections on and provide longevity in a way that’s harder in generic communities.