A must read for any product person working on a new product, Paul Graham’s Do Things that Don’t Scale will become a classic in startup literature. This is one of many good parts: “Airbnb now seems like an unstoppable juggernaut, but early on it was so fragile that about 30 days of going out and […]

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Harry Brignull, curator of Dark Patterns, shares notes of his excellent talk The Slippery Slope. There’s a lot to like in here. What surprised me what Brignull’s observation that dark patterns are often done for a good reason. In one example a person was hired to simply say “hello” to people waiting in line so […]

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