Part 2 of an interview I did with Christine Perfetti on creating engaged and passionate users.

Continue Reading: Creating Engaged and Passionate Users, Part 2

With the rise of the Social Web as a primary channel for many businesses, creating engaged and passionate users becomes a primary problem…my friend Christine Perfetti of Perfetti Media recently interviewed me about how to incorporate social features into social applications. Here’s part 1 of our discussion. Christine: In the first edition of your book, [...]

Continue Reading: Creating Engaged and Passionate Users, Part 1

A quick note that I’ll be giving a talk on Designing for Social at the Warm Gun Conference on October 8, 2010 in San Francisco, California. Also, discount code! Use the code bokardo to get 10% of the registration price. Designing for Social: 3 Core Principles My talk is going to be about three core [...]

Continue Reading: Designing for Social: 3 Core Principles at the Warm Gun Conference Oct 8

A quick announcement about a workshop I’m giving in Boston in October on the Usage Lifecycle. The workshop is for designers, design managers, product folks, and other people responsible for web sites who are struggling with creating a great user experience. The workshop will cover, among other things: How to design for the psychology of [...]

Continue Reading: Designing the Usage Lifecycle Workshop in Boston Oct 25

Paul Adams, UX researcher at Google, is studying what sorts of relationships people have online. His latest piece, Designing for Social Interaction: Strong, Weak, & Temporary Ties shows how people mostly use social networks to map their life, not create a whole new online one:

Continue Reading: Strong, Weak, & Temporary Ties

Curiosity is one of the most underrated phenomena in the world. It’s ironic that people aren’t more curious about curiosity. It’s a powerful thing. For example, if you ever wondered if someone is attracted to you, the answer lies in curiosity. If someone asks personal questions about your past, your plans, your likes and dislikes, [...]

Continue Reading: Scott Adams on Curiosity

As I sit looking at Tweetdeck this morning, scanning over 40 avatars of people I know and don’t know, I wonder how much of my interaction is influenced by what a particular avatar looks like. Am I more willing to converse with someone who has a realistic avatar? A smiling avatar? Does the offbeat, non-human, text-based avatar inspire better communication or worse?

Continue Reading: On the Origins of Avatars

If you sync seamlessly across devices, people will love you for it.

Continue Reading: The Most Important Feature of a Multi-Device Web: Syncing

I’ve set up a new Flickr group with the express intent of aggregating examples of microcopy, that tiny copy (often shorter than a sentence) that helps clarify, explain, reduce commitment, or otherwise assuage someone performing (or considering) a task. You can find the group here:

Flickr: Microcopy

Continue Reading: Looking for examples of microcopy

The big question everyone has with Twitter is, and the very first one that John Battelle asked Twitter CEO Ev Williams when he interviewed him yesterday, is “What’s the revenue model?”

Continue Reading: Is Twitter Successful?