I recently wrote up a really valuable lesson we learned from the Google Ventures design team, that applies to much more than design: Always be Capturing. “‘Always be capturing’ is about the habit of continuously recording the value from your conversation. For example: If you’re talking about a new concept, you should be sketching it [...]

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Lots of interesting bits in Redesigning Google: how Larry Page engineered a beautiful revolution. The thesis: “We went to Google looking for the person responsible for the new design direction, but the strange answer we got is that such a person doesn’t exist. Instead, thanks to a vision laid out by a small team of [...]

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Brad Feld asks Who Owns Your UX Philosophy?. “I’ve come to appreciate the important of a single person in the company owning the UX with this person being the arbiter of discussion around how to implement the UX. There’s nothing wrong with lots of different perspectives, but a single mind has to own it, synthesize [...]

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Some good thoughts in Design is not veneer by Aral Balkan, including this one: “There are no shortcuts to good design. There are no silver bullets, no magic buttons, no silver sixpences. Every design problem is unique. Design is a process, not a product. And you cannot take part in the process by ignoring the [...]

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Jerry Seinfeld may not be a designer, but we can learn a lot from his life of craftsmanship.

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Lego product designer John Henry Harris shares fifteen design and innovation principles. Lots to like in here, including: “Build with your left hand, or with gardening gloves. That is how far the Lego designers will go to emulate what it is like to be 4 years old and trying to pick up and manipulate the [...]

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Why the fundamental attribution error is dangerous and how we might apply it to product design.

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Designers hold two conflicting attitudes at the same time: optimism and dissatisfaction.

Continue Reading: Sometimes design is pulling your clients into the future

The common refrain “We don’t know anything until we launch” is completely false. Here’s why.

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The twenty or so design principles that I use all the time.

Continue Reading: New Resource: Principles of User Interface Design