Great post by Zach Holman of Github: You Won’t Regret Positive Feedback: I think our industry does feedback really poorly. I sure as hell do. My first impulse whenever I see a comp is to shit on it. Honestly. Even if it looks great. Especially if it looks great. We instinctively want to pick apart […]

Continue Reading: Two goals of giving feedback

Product designer David Cole of Quora writes in The Rise of Product Design: “Looking back at the ideas espoused by the UX community, I find their relevance to my work winnowing by the year. Many of the practices seem forged in the fires of consultancy. Advocacy is a repeat theme in UX writing, but is […]

Continue Reading: Product design replacing UX?

Solid piece by Nick Bilton in the New York Times about the trend of flat UI: The Flattening of Design Several thoughts: 1) I’m not convinced that flat UI is a good thing…in my experience it does make UIs seem simpler but often at the expense of visual priority and affordances. Many flat UIs suffer […]

Continue Reading: To flat or not to flat?

Interesting piece on how Facebook did UX testing for their new Home software. Some of the more interesting bits include: Did most of the testing on Facebook employees (non-design or development) Utilized diary testing to find out about long-term effects of content (initial reaction is often positive, wanted to see how people liked it over […]

Continue Reading: How Facebook did UX testing for Home

Cindy Alvarez makes a great point about how people talk about products…when talking about using something new we usually talk about what we’re replacing. She suggests these comments take one of several forms: Now that I use X, I’ve stopped using Y Using X means I no longer need to do Y X is much […]

Continue Reading: Your product is replacing something…what is it?

The fundamental purpose of an article page is to read the article, not read or click on something else.

Continue Reading: Breaking the fundamentals

My good friend and colleague Dan Ritzenthaler has written Wireframes: A good communication tool, a poor design tool, an article that captures his insights on a lot of the conversations we’ve had lately at HubSpot. Dan is not dismissive of wireframes, but he doesn’t think they’re a good design tool. Instead, Dan says that wireframes […]

Continue Reading: Wireframes are dead. Long live wireframes.

Recently I had the honor to be interviewed by Des Traynor for the excellent Intercom blog. Des and I talked about the controversy around whether wireframes are dead (they are ;), about working and designing remotely, as well as the role of metrics in the future of design. Des is a great interviewer, asks piercing […]

Continue Reading: My thoughts on wireframing, remote working, and the role of metrics in design

Product marketing guru Seth Godin says that product design and marketing are the same thing, and I agree with him.

Continue Reading: Marketing and product design are the same thing.

Two pieces on disruption vs. innovation.

Continue Reading: Weekend reading: Disruption vs. Innovation