ARCHIVE: July, 2009

The Agency Problem

The agency problem is the problem of doing one-off work in a world in which software is becoming a service that needs constant attention.

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Steve Jobs on why Apple doesn’t do market research

Straight from the horse’s mouth…Apple doesn’t do market research.

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The behavior you’re seeing is the behavior you’ve designed for

A simple idea about what behavior we’re seeing as we design.

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Yahoo’s one page experience

I really like the direction they are going, and once they get rid of the flyouts and refine the me-first dashboard experience of the homepage, I think it could be really valuable. But the moment you step off their brand new stage, your clean, vacuum-packed experience gets replaced with some other experience, the one on the other sites.

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Zappos’ culture evident in their design

We all could learn a lot from Zappos way of thinking, in particular that everyone has the ability to instill their design with a strong sense of culture.

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Finding Innovation in Design

The best way to innovate in design is by solving today’s problems…if you’re successful then you’ll soon be asked to solve tomorrow’s as well.

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Celebrate the Passionates

Passionates know things that those struggling with your software don’t. So, when working on your next project and you’re looking for improvement, don’t forget the passionates!

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Too many anecdotes, not enough data

I love this quote I read recently: “The plural of anecdote is not data.”

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21 Quotes for Designers stolen from the World of Writing

I recently stumbled over a great set of quotes about writing curated for an English Composition class. Since I’m writing a fair bit lately (a new book, in fact) I couldn’t stop my mind from inserting “design” in the place of “writing”….

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Designing for Active Lurkers

Instead of treating people as either taking some important action (the one we want them to) or not taking it, there is a spectrum in between.

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