This is a follow-up to my article Home Alone? How Content Aggregators Change Navigation and Control of Content on Digital Web magazine.

Continue Reading: More on Content Aggregators

In which I compare links on the Web to their physical counterparts, which seem to be much more trustworthy.

Continue Reading: If Only Links Lived Up To Their Promise

In which the exciting conclusion of the five-minute mystery is revealed!

Continue Reading: Five Minute Mystery Solution

Context and behavior are barely separable. Especially in five-minute mysteries.

Continue Reading: Five-Minute Mysteries: Context and Behavior

Reading Jeffrey Zeldman’s Silence and Noise the other day, I couldn’t help but think: why on earth do we talk about design so much? What is it about design that makes us interested in it enough to “rage about minutia”? To help answer that question, I offer a simple observation of the amazing design-blogger phenomenon […]

Continue Reading: After Reading Zeldman’s Silence and Noise

Many web designers get paid by the hour to do their work. Imagine, though, being given only 1 hour to come up with a way to improve a web site. What would be the best way to spend that hour? Here’s how it might go: It’s Not Nearly Enough Time Our first reaction, of course, […]

Continue Reading: One Hour to Improve A Web Site

In which I relate a short story concerning the rather obvious idea that knowing something is different than doing something.

Continue Reading: To Know Something is Different than to Actually Do It.

In which I face up to the fact that I just want people to like me, that dream sequences aren’t always enlightening, and that my own personal motivations might be an OK thing after all.

Continue Reading: The Invisible Designer: How Can Personal Motivations Affect Design?

If designers judge each other superficially it brings down the circus tent on everybody. It lowers expectations and creates a market where looking good is the same as being good. It devaluates user experience to the point where non-audience members have a voice that is just as powerful (if not more powerful) than real audience members. And over time it serves to pull the rug out from under the web design profession.

Continue Reading: The Dangers of Judging Web Designs Superficially

Designing for users is hard work, even when you get a chance to talk to them. These are some of the reasons why.

Continue Reading: Why Users Can be Hard to Design For