What if every link that a user clicked led exactly to where they expected? Would that mean that users could not possibly get lost? Would they never feel the pain of not finding something?

Continue Reading: Common Ways Links Fail Users

Web designers and usability folks don’t seem to get along very well. Web designers say that they don’t need usability folks because they design with inherent usability: it’s simply a part of good design. Usability folks, on the other hand, say that everything must be tested. Who’s right?

Continue Reading: 5 Points Concerning Designers Vs. Usability Folks

On his asterisk site a while ago, D. Keith Robinson explores some things that he feels are more important than web standards. He claims, after receiving multiple emails from people complaining that his site doesn’t validate, that designers seem to be overly-focused on writing validating markup instead of more user-centered issues. Unfortunately for Mr. Robinson, […]

Continue Reading: Are Designers Focused Enough on User Needs?