TAG: Apple

The Apple iWatch

Some intriguing thoughts on a possible Apple iWatch from Bruce Tognazzini. Lots of good ideas in here, plus my favorite bit, the paradox of the “huge problem”: “A problem that feels sufficiently insurmountable will appear the product of natural law, to be accepted rather than challenged.” It seems to me that breaking this paradox is […]

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Never Lie About Who You Really Are

Never Lie About Who You Really Are is such a great post…taking the notion of being who you really are and applying it to product design. “People at all levels, especially management, witness the slow undoing of good customer service, product quality, or safety standards, and they don’t say a thing about it. Even if […]

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What it’s really like working with Steve Jobs

Must read. In What it’s Really Like Working with Steve Jobs Glenn Reid shares his experiences working with Steve Jobs and how he really was just a product guy who happened to be CEO: “I can still remember some of those early meetings, with 3 or 4 of us in a locked room somewhere on […]

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Hope To Better The Person

Hope To Better The Person is a nice post by Brandon Leedy on the aim of product design, in which he examines a video by Charles Eames and draws parallels with Apple and others. His thesis: “Ultimately, that’s what a good product does, it hopes to better the user. Not with technical specs or price, […]

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The Golden Age of Design in Startups

Three bits of evidence: designer-led companies are being invested in, designers are increasingly wanted as founders, and design firms are being bought for their talent.

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How Steve changed things

An homage to the best innovator of our time: Steve Jobs.

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Dieter Rams: “Apple has achieved something I never did”

The design legend admits that Apple is in a class by itself.

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Steve Jobs on why Apple doesn’t do market research

Straight from the horse’s mouth…Apple doesn’t do market research.

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North Shore Web Geek Meetup: Jan 3 in Newburyport, MA

A quick notice for any web-minded folks in the Newburyport, MA, USA vicinity in early 2008.

My buddy Jeff Watkins (Jeff is an ajax developer at Apple) and I are planning a web geek meetup Jan. 3 in Newburyport, MA. We know quite a few web geeks in and around town, and the North Shore is teeming with them (you). Every week or so I get wind of someone else who I know of online who happens to live in the area. Unfortunately, North Shorers can be up to an hour+ outside of Boston, so it’s not always easy to get to meetups there. In addition, those folks in Portsmouth are even further…we’ll have done well if we get some Portsmouth folks involved.

So come and meet some other like-minded souls to predict what Apple/Facebook/Google is up to next (isn’t that what web geeks do?) over a pint of beer. And, by the way, Jeff is an loyal employee of Apple…I can’t get even the slightest hint of details out of him.


Date: Thursday, January 3, 2008
Place: Rosie O’Sheas Irish Pub (see map)
Start: ~6-7pm
Ends: ~10-11pm

Travel tips:

  • By Car: Downtown Newburyport is ~3 miles off of Interstate 95, so it’s very easy to find and fast to get into/out of by car. (this ain’t the city)
  • Commuter Rail: Newburyport is at the end of the commuter rail…if we have any folks coming on the 5:36 or the 6:15 we’ll do a pick up (the train station is about a mile away from the pub) (commuter rail schedule)

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The Business of Design: Are our expectations changing?

Businessweek’s Bruce Nussbaum, in a recent talk he gave at Innovation Night at the Royal College of Art in London. Definitely worth the read. (although I don’t buy his notion that CEOs need to be designers)

“The second great trend that will soon have an impact on design is social networking. Social media is upending relationships between customers and corporations, brand owners and brand creators, consumers and producers, centralized authority and anarchistic periphery and—pay attention here—designers and their audiences. People want to design their own experiences, or at least have a big voice in it. With Web 2.0 technology and blogs, they get that voice. People are increasingly designing their own shoes and clothes, their own screen pages, their own interfaces, their own homes. And when they’re not, they want designers and managers to really understand what they have to say. Nike is changing the way it designs and manufactures because of social networking. So are dozens of other companies. Yes, we will always have our brilliant geniuses who intuit their audiences and create wonderful experiences for them. Ive and Jobs at Apple. Bang & Olufsen and its incredible designers and designs. But even Apple is getting hit very hard on the sustainability issue because it isn’t listening to its social networks. Brands have ideologies. They stand for things. People believe in those things. When the culture of Apples’ customers changes, as it is happening today, it has to move with it. You, as designers, can’t just do ethnology anymore. You have to join with those you’re observing to be in their culture and create with them.”

Nussbaum sees the audience changing and demanding more because of the software they use and the culture of interaction they’re in. Their expectations are changing because of their experiences with social networking and the closer conversation between companies and customers. In short, Nussbaum sees the realization of the Cluetrain in social networking software.

In addition, and perhaps more interestingly, Nussbaum suggests that companies mine their own social networks for signs of where their businesses should be trending. He doesn’t give any details of how that might happen, though…

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