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- Hire two designers, not one
- 1 hour of research saves 10 hours of development time
- Tips on how to hire a good designer
- Does Apple care any more?
- In detail: Designing in context for mobile
- In detail: Square’s email receipt and feedback flow
- The problem with “we’ll fix it later”
- Growing from 10 to 100 to 1000 users
- Great idea, poorly designed
- Three important points about listening to your customers
- Tips for doing Lean Research
- How architecture can inform UI design
- Why Apple doesn’t do MVPs
- Secret, you keep using that word…
- Is your product a Hafta or Wanna?
- Go after feedback with a club
- Customer research = secrets?
- Looking for a word
- The Why and How of UX
- Customer development notes
- There is no later for your customers
- Faster design research
- Focusing on product
- The hidden costs of switching
- Changing the model for restaurant visits
- Andy Baio on selling out
- Creating badass users
- Why ideas aren’t worthless
- New resource: Principles of Product Design
- Good intro to OKRs
- On Apple’s design culture
- Don’t be dismayed by noisy metrics
- How we do design at HubSpot
- Design duds != business duds
- Show growth
- The attention economy has come true
- JTBD Interview Script
- Paying to get rid of pagination on Slate.com? Really?
- UI Analysis: Screen real estate on Weather.com homepage
- Pictures under glass
- Super normal product design
- Starting Small
- Jony Ive on quality
- What, exactly, is a startup?
- Is your product a vitamin or drug?
- Business and values
- How to redefine a product category
- Accessing the address book: why mobile apps can grow so quickly
- WhatsApp’s focus on UX
- Actual vs desired use
- What product vision looks like
- Solve existing problems
- The origin of Product-Market Fit?
- Can you design for word of mouth?
- Model features on real artifacts
- The steps of JTBD
- Dear Josh
- Usefulness is job #1
- The designer’s job
- Steve Jobs on product design
- The experience is the product
- The difference between good and great
- Look for investment
- Release quality sets expectations
- Your real competitors
- Killing Feature Creep
- Can’t-Do Culture
- Scrolling is easier than clicking
- Product quality trumps evangelism
- Shipping as a beginning, not an end
- Should designers listen to people?
- One stream to rule them all (the real Facebook vs. Twitter war)
- Think that was worth 2%?
- Before you write that code…
- Research can often prevent the need to fail fast
- Hollow icons = cognitive load
- Designing for change is about keeping users in control
- Tell your design story
- User Story vs. Job Story
- A thought on Amazon’s new product page design
- Finding Focus
- Can an app makes you fat?
- Singer’s vital elements of product design
- Get the idea?
- What is a website for?
- Beware the local maximum of creativity
- On Advertising
- Quality is the best business plan
- Rosenberg’s Leadership Rules
- Paul Graham’s Do things that don’t scale
- Great talk on dark patterns
- Mobile-only users?
- How important is that feature?
- The importance of sketching in product design
- Justifying fit and finish
- Two goals of giving feedback
- Product design replacing UX?
- To flat or not to flat?
- How Facebook did UX testing for Home
- Your product is replacing something…what is it?
- Breaking the fundamentals
- Wireframes are dead. Long live wireframes.
- My thoughts on wireframing, remote working, and the role of metrics in design
- Marketing and product design are the same thing.
- Weekend reading: Disruption vs. Innovation
- Which problems to build product from?
- Always be capturing: a valuable tip for effective meetings
- 3 Rules of Rapid Prototyping
- How VC money can change your product
- Are UI walkthroughs bad for learnability?
- What you should really copy from Apple
- The real cost of adding features
- Don’t design blindly
- The Apple iWatch
- Progressive Reduction
- Labels always win.
- Growth hacking may not be the best term…
- Redesigning Google
- Never Lie About Who You Really Are
- What it’s really like working with Steve Jobs
- When to kill or not to kill (a feature)
- Hope To Better The Person
- Expect More From Product Managers
- Everything you need to know about SaaS
- Designing for mobile empty states
- Things users don’t care about
- Nice comparison page: Breeze
- Amy Hoy’s tips on starting a business
- Who Owns Your UX Philosophy?
- The less expensive iPhone
- Mixpanel or KISSmetrics? Why I Made the Decision Before Seeing the Product
- Enough time to sweat the details
- Tenth Grade Tech Trends
- Calling Snapchat “the sexting app” misses a huge shift in mobile, photos, and communication
- Design is not veneer
- What Jerry Seinfeld can teach us about interaction design
- What software people can learn from great Lego design
- Don’t Be Too Data-Driven
- Why You Should Want to Pay for Software, Instagram Edition
- Instagram : follow your dreams, CANCELLED
- Three lessons on pivoting your product from Orchestra
- Much Ado About Pinterest
- We’re Better At (Visual) Design, And That’s Not Good
- UI and Capability
- How UX designers sleep at night
- The trinity of product design
- The best interface is no interface
- Don’t confuse engagement sales data with user experience
- ‘Try demo’ increases clickthroughs over ‘Buy now’
- Your competitors are free prototypes
- The cycle of customers who care
- What Jobs Does Advertising Do?
- Customer engagement is not a good metric
- Maria Popova Has Some Big Ideas
- Product design advice from Instagram’s Mike Krieger
- Little Big Details
- Pinterest / Web design
- Why I love Twitter and barely tolerate Facebook
- Impressive App: Cards for iPhone, iPod touch, and iPad
- The Science Behind Those Obama Campaign E-Mails
- Applying the fundamental attribution error to product design
- Sometimes design is pulling your clients into the future
- What you should know before you launch your product
- Why lurking (and de-lurking) in social networks is a big deal
- Stating the Obvious
- Is design building interfaces or solving problems?
- New Resource: Principles of User Interface Design
- Designing for the Next Step
- Design is not Horsepoop
- More on Burying the Sign Up Button
- The Golden Age of Design in Startups
- Why you should bury your sign up button
- What our home pages are really saying (a dialog)
- How Steve changed things
- Five reasons why you should find what you love and double-down on it
- Redesigned: Facebook Logout Button
- Update on my new book, Make them Care!
- How Instagram stays in focus
- Important question: Are your customers also your users?
- Netflix in danger of ruining their user experience
- Interface design is copywriting
- The process is not the point
- Dieter Rams: “Apple has achieved something I never did”
- The Truth about Social Media
- 5 Reasons why Google+ is interesting UI.
- Functionality, Gamification, and Feedback Loops
- Creating Engaged and Passionate Users, Part 2
- Creating Engaged and Passionate Users, Part 1
- Designing for Social: 3 Core Principles at the Warm Gun Conference Oct 8
- Designing the Usage Lifecycle Workshop in Boston Oct 25
- Dunning-Kruger Effect: Something’s Wrong but You’ll Never Know What It Is Part 1
- How (And When) to Motivate Yourself
- A good problem to have | Mike Industries
- Facebook Behaving Badly
- Strong, Weak, & Temporary Ties
- Apple Removes Rate on Delete for Apps in iPhone 4 – Mac Rumors
- Scott Adams on Curiosity
- The Undesirable Middle
- Are You Fun to Follow on Twitter?
- Five User Experience Trends
- Google: Forms & Landing Pages are Key
- Dreamers of Day
- On the Origins of Avatars
- The Most Important Feature of a Multi-Device Web: Syncing
- Looking for examples of microcopy
- Is Twitter Successful?
- Communicating Value through Cause & Effect on Fanfeedr
- Feature Development in Action: Broadcast Stream Messages in Socialcast
- Using your Sign-up form as a Qualifier
- No Sign-up Necessary (the strikethrough method)
- Coming Soon: Make them Care! (my new book)
- Designing for Social Traction (slide deck)
- What metric are you designing to improve today?
- The Agency Problem
- Steve Jobs on why Apple doesn’t do market research
- The behavior you’re seeing is the behavior you’ve designed for
- Yahoo’s one page experience
- Zappos’ culture evident in their design
- Finding Innovation in Design
- Celebrate the Passionates
- Too many anecdotes, not enough data
- 21 Quotes for Designers stolen from the World of Writing
- Designing for Active Lurkers
- Are you rewarding good behavior, or just any behavior?
- Speaking at Refresh Boston tonight about designing in a recession
- Designing with Psychology in Mind (AEA slide deck)
- Designing for Sign Up (video & slides)
- Usage Lifecycle: What are your user’s exit points?
- Writing Microcopy
- Behavior First, Design Second
- Avatars in Emails Increase Response Rate up to 20% for Rypple
- New Service: Interface Evaluation (Usability Audit)
- How Important are Avatars?
- Are you Building an Everyday App? (the LinkedIn problem)
- The Slow Erosion of Google Search
- Relationship Symmetry in Social Networks: Why Facebook will go Fully Asymmetric
- Demystifying Interaction Design
- Not sure why I’m posting this video…
- Is Good Design Replicable?
- Game Mechanics for Interaction Design: An Interview with Amy Jo Kim
- The Curious Case of Twitter and Twply
- 7 ways designing in public can improve your business
- Why I like 37signals Design Decision Posts
- Thoughts on the Friendfeed interface
- What Malcolm Gladwell’s book Outliers can teach us about interface design
- Why the larger text?
- Upcoming Speaking Events
- The Tyranny of Context
- Tripit’s innovative design evolves (but is it for the worse?)
- What if Gall’s Law were true?
- Are Designers also Marketers?
- Book Recommendation: Letting Go of the Words
- The Live Web
- Slides from Leveraging Cognitive Bias Talk
- Activity-Centered Design
- Free chapter of Designing for the Social Web available
- My Proposals for 2009 SXSW Talks
- Passionates
- Tripit Employee Pretending to be Disgruntled Dopplr User?
- Can Interfaces be Evil?
- Interface Design Principle: Let people learn more
- North Shore Web Geek Meetup this week, now with talks!
- Social design: from customer service to innovation
- Co-evolving
- Bill Gates upset with Windows Usability
- Social Design Patterns for Reputation Systems: An Interview with Yahoo’s Bryce Glass (Part II)
- Social Design Patterns for Reputation Systems: An Interview with Yahoo’s Bryce Glass (Part I)
- 5 ways to improve reputation systems
- Why You Shouldn’t be Afraid of Customer Reviews
- Learning 2.0: The Threat (and promise) of Social Interaction
- Free Books: Smashing Magazine Books Giveaway
- Speaking at 2008 d.Construct
- The growing importance of Design
- A simple illustration of social design
- Early reviews of Designing for the Social Web are in!
- Interface design, writing, and sincerity
- Designing for the Social Web: Signs of Life
- More on the Usage Lifecycle: Lifecycle Messaging
- Designing for the Social Web: The Usage Lifecycle
- Douglas Adams on Interactivity
- Bootstrapping a Niche Social Network
- The Power of Niche Social Network Sites
- Two Worth Watching: Boston Web Studio and Social Media for Social Change Blog
- Why people don’t trust “bloggers”
- Designing for the Social Web: the Book
- North Shore Web Geek Meetup: April 17th at the Grog
- You didn’t come here from Google
- Own Your Identity, the Blog
- Markup & Style Society Talk
- Last Minute Notice: Newburyport Meetup Tomorrow Night
- Getting aboard the Cluetrain at SXSW
- Social Design Strategy at SXSW
- The Problem with Social Media Marketing
- Comic: Consumption
- Why Social Ads Don’t Work
- Taking Responsibility
- Comic: MySpace Ads
- The Importance of “People like Me” features
- The danger of social markers made public (more on the Social Graph API)
- Why I’m excited about the Google Social Graph API